Putting an EMR System in place takes a lot more than consulting with just one vendor. Before you start planning your EMR solution, consider these questions:

• Who will support your computer network if there’s an error? How long can you operate your day-to-day business if your server is down? Do you have a data backup plan?
• How will your existing paper medical records be integrated with your new EMR system? Are you compliant with the stringent industry regulations and mandates?
• How will data be transferred between multiple office locations? Is your Internet speed fast enough to handle imaging files like X-rays or other scans? How will you handle working remotely?
• Do you have peace of mind that you are properly and legally maintaining the security and confidentiality of your patient’s data?
• How are you handling your time & expense reporting?
• Are you worried your employees will be surfing inappropriate or productivity wasting sites like Twitter or Facebook on your time?

You need a LOCAL group of partners to support your EMR efforts through proactive planning, implementation assistance, and continuing post project support.

Pre-EMR Planning

It all starts with a complimentary discovery meeting with all three members of the Total Solutions Team. We’ll evaluate your current business processes, establish a baseline of your existing network and services, and listen to your needs.

Following the discovery meeting you will receive a detailed packet of information that includes:

• Hardware and software recommendations that are tailored to your individual needs,
• A review of your compliance, workflow, and risk,
• Potential email / web / security vulnerabilities,
• Disaster Recovery Strategies,
• Overview of potential savings with your phone/internet needs.

Choosing an EMR vendor

The next step after you review the discovery meeting materials is to choose an EMR vendor that fits your needs.

The Total Solutions Team will help you navigate the multitude of vendors and help you narrow down the selection to a few that are right for your organization. We will also be advocates on your behalf when evaluating EMR vendors by bring present in conference calls or on-site meetings.

Our involvement in this critical stage assists you by:

• Asking technical questions you may not know to ask,
• Ensuring that the vendors are familiar with your network and are recommending a solution that is appropriate,
• Keeping your project costs down by identifying any duplicate items,
• Serving as an advocate for your needs and budget.

EMR Solution Implementation

The Total Solutions team will work hand in hand with your EMR vendor to ensure that the project is completed in the time allotted.

Post EMR Implementation

The Total Solutions Team will keep your network up and running through proactive maintenance, reviews of your telecomm usage following the project, and ongoing discussions on how to improve your current workflow.

A few of the services offered in the Post EMR Implementation phase:

• Planned server maintenance,
• Constant follow up with EMR vendors should issues occur after implementation,
• Immediate response to your network, telecomm, and document management issues.

• Find ways to immediately lower your telecomm spending.
• Discover workflow inefficiencies that could be costing you money.
• Review your compliance & risk.
• Determine your technical HIPAA compliance vulnerabilities.
• Find a trusted group of advisors that will guide you through the EMR process.
• Evaluate your document sharing needs.
• Receive a fully detailed packet of computer network recommendations.
• Reveal potential network security vulnerabilities
• Ensure that you are properly licensed.
• Receive input on editing or creating a Disaster Recovery Plan.