Network Services

Remote Support

Our Help Desk is here for your convenience. Staffed by certified and experienced IT professionals to answer your call and troubleshoot. Our Help Desk averages less than a 20 minute response rate from when you place your call. During your Help Desk call, the consultant will show you additional resources that will save you time and money in the future and be available for any future needs..

Our remote support Help Desk provides an efficient way to provide immediate support to our customers.

It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved remotely. 

Our certified technicians are able to see exactly what is happening on a user’s computer screen — and even take control of the computer to troubleshoot the problem. As a result, our Help Desk consultants can resolve most desktop PC problems as if they were standing right beside you. When you call in our Help Desk Technician will lead you though the process to setup a remote connection.

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