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AccuNet continually strives to meet and exceed our customer’s
satisfaction. Each customer receives dedicated support from our
consultants who can work remotely to save time and travel or on-site to
get to know how their business operates on a more intimate level.
AccuNet supports customers
all over Ohio, the nation, and the world, including Japan, Australia,
China, Europe, and Canada, whom we support remotely and with planned
on-site visits.
This is why we consistently
rank among the top in our industry with customer satisfaction.
Click
here if you are looking for a Microsoft Dynamics SL or GP Partner for
your support.
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Help Desk |
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Call to apply fixes, modify reports, and
answer any questions you may have. Our Help Desk support can walk
you thru your issue over the phone. |
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Maintenance |
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Stay up to date with routine updates,
patches, and help desk support by staying current with your Support
Plan. |
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Training |
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Receive additional training for your
business or network systems. This can be done onsite or in our
offices by certified consultants. |
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Planning |
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Keep on track as we work with you to plan
improvements and budget costs, planning continual improvements,
increasing the ROI on your IT investment and adding efficiency. |
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On-Site Support |
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Access the support and experience of one
of our certified consultants for onsite support in a quick and
timely manner. AccuNet provides onsite visits for our Ohio
customers, nationwide customers, and international customers. |
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Microsoft and Partner Support, Access and Training |
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Take advantage of our Gold Partner Status
and relationship with Microsoft and our other major partnerships to
capitalize upon our access to industry officials and top training
sources. |
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International Expertise |
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AccuNet partners with many customers who
have an international reach; therefore, we need to have an
international know how to roll out their Microsoft Dynamics system
across the company and across country lines. While we are a local
and national company, we work with our international customers to
meet their tax, payroll, financial reporting, and other country
specific needs. Read more here. |
Click here if you are looking for a Microsoft Dynamics SL or GP Partner
for your support.
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AccuNet is also part of the Partner Advantage Plan for Microsoft
Dynamics. This gives us a dedicated service account manager and access
to senior-level technical support professionals experienced in Microsoft
Dynamics business management solutions. Other benefits include:
- One-hour guaranteed response time
- Priority access to support engineers
- 24/7 site support for emergency issues
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